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Communication Plan
This plan outlines how the Portal Unit will communicate with its various stakeholders, ensuring transparency, fostering collaboration, and promoting the portal’s value and usage.
- Keep Stakeholders Informed
- Provide regular updates on portal development, maintenance, new features, and important announcements.
- Promote Portal Usage
- Encourage students, faculty, staff, and alumni to utilize the portal’s resources and services.
- Gather Feedback
- Establish channels for collecting user feedback and incorporating it into portal improvements.
- Build Relationships
- Foster strong relationships with key stakeholders across the university.
- Manage Expectations
- Communicate clearly about the portal’s capabilities, limitations, and future plans.
- Enhance Transparency
- Ensure open and accessible communication about the unit’s activities and decision-making processes.
Communication Protocol
- Internal Communication
- Use designated communication channels (email, instant messaging platforms) for daily operations and updates.
- External Communication
- All external communications (e.g., to other departments, stakeholders) must be approved by the Portal Unit Head.
